Thank you so much for supporting Monogram this Black Friday!

Please read the following notes regarding our Black Friday sales.

General

1. Atlas Residency roasters as well as the Wonder + Warmth box set are not included in the 15% off whole beans. Milligrams are not included in the 15% off whole beans. 

2. The 25% off Loveramics applies to the Loveramics Diner mug only

3. The $20 gift code that you receive for spending $100 will be sent as a printed card with your order*. This code must be used towards a single purchase, cannot be spread across multiple purchases, cannot be combined with other offers, cannot be used towards subscriptions or gift cards and can only be used online on our website www.monogramcoffee.com. Online code is valid from January 1st - 31st, 2024.

*Purchases made with gift cards are not eligible for this promotion

Recurring Subscriptions Black Friday Terms and Conditions

1. The 50% off your next order for current subscribers only applies to subscriptions of up to 5 bags. 
2. 2lb subscriptions are not included in the 50% off offer for current subscribers. 
3. We can't transfer points, so if you cancel your subscription and sign up under a different email, the points don’t transfer between emails. 
4. The Black Friday promotional discount code (BFSUB23) of 50% off your first two recurring orders requires a minimum of 3 recurring orders. This means that you are free to cancel but only after your third shipment. Of course we hope you'll stay 😘
5. The discount code (BFSUB23) only applies to new recurring subscriptions of up to 5 bags
6. The first shipment of any new recurring and prepaid subscription cannot be delayed or changed. Once a new recurring subscription is signed up and purchased, your first shipment is processed and shipped right away. Although the first shipment cannot be paused, all other subscription deliveries can be easily modified.

Order Processing and Fulfillment

Please note that due to the heavy volumes during Black Friday, there may be some small changes to order processing for all orders (including local) placed from November 17-30:

1. Although our team is as prepared as we've ever been, there may be delays in getting your order processed, packed and shipped out the door.
2. YYC next day delivery will be temporarily paused.

Check your email for updates on your order. We will send out an email when your order has been received, processed and shipped. If you have not received an email at any of these steps, that means that we have not completed that step yet.

Our team is working as hard as we can to ensure that you all get to brew our freshly roasted coffee as quickly as possible! We ask that you please stay patient with us during this busy time. Feel free to reach out on our chat line or email us if you have any questions - we are here to serve you.

Thanks again!

Shipping

Our standard shipping rates apply during Black Friday. Although we do our best to get packages out the door as quick as we can, once our shipper or carrier has the package there may be some delays that are out of our control. Note that due to extremely high shipping volumes across all carriers (like Canada Post or Fedex), expect that there may be extended shipping delays.