Lunar New Year Terms + Conditions
Thank you so much for celebrating Lunar New Year with Monogram!
Please read the following notes regarding our Lunar New Year Red Pockets.
Only one Red Pocket gift will be given per purchase.
Prizes will expire on February 28th, 2023.
Prizes and Red Pockets given will be at the tier level of the purchase total before tax and will exclude shipping.
Everyone is guaranteed a prize if they spend above the minimum limit, but prizes cannot be selected and will be randomly given from the corresponding prize tier.
If you win the Tiamo server, the server is free, but you will be charged for shipping to ship just the server itself. If you add the server to an order that meets our free shipping threshold, the entire order will ship free.
Prizes cannot be exchanged, even for equal value items.
Gift card purchases are not eligible for this promotion.
Online prizes must be redeemed in a single transaction.
Subscriptions and Atlas Residency roasters are not included in the whole bean discounts (10%, 15% or 20% off).
Red & Green holiday giveback roast is not included in this promotion.
Only one discount code can be used per purchase.
Order Processing and Fulfillment
Check your email for updates on your order. We will send out an email when your order has been received, processed and shipped. If you have not received an email at any of these steps, that means that we have not completed that step yet.
Our team is working as hard as we can to ensure that you all get to brew our freshly roasted coffee as quickly as possible! We ask that you please stay patient with us during this busy time. Feel free to reach out on our chat line or email us if you have any questions - we are here to serve you.
Although we do our best to get packages out the door as quick as we can, once our shipper or carrier has the package there may be some delays that are out of our control.