Shipping policy

Shipping Policy
Order Processing & Handling
  • Handling Time: Please allow 1–2 business days for order processing and an additional 1–2 business days for fulfillment.
  • Shipping Carriers: We partner with Canada Post, FedEx, UPS, and Deeleeo.
  • Shipping Issues: While we are not responsible for delays or errors caused by the carrier once the item has shipped, we are committed to your satisfaction. If your package is delayed or lost, please contact us at orders@monogramcoffee.com.
International Shipping (U.S. Customers)
  • Shipments to the USA may be subject to tariffs, duties, or taxes.
  • These fees are determined by U.S. Customs and are the responsibility of the customer at the time of delivery.